Tuesday, March 17, 2009

Fishbowl Scenarios

You are 2nd personing an interview, and someone is talking to a friend while 7 other people are filling out applications

You are 2nd personing an interview, and someone stands up and says this is a scam in front of 4 other people filling out applications.

You are in training and a rep comes in to turn in a sample kit.

You are in an interview and a rep comes in to turn in a sample kit.

You’re doing PDI after training on Saturday, and a new rep says the job isn’t for him/her. What do you do?

A parent comes into the interview to get her daughter bc it’s been too long she feels. The daughter leaves. What do you say to the group with one person fewer now?

A parent escorts her 18 year old son into the interview. You greet her and she immediately asks you what this is all about.

You get a phone call from channel 4 News and they ask you how many employees you have in your office. What do you tell them?

You’re running a team meeting for 30 people, and the electricity goes out. What do you do?

You have 52 people set for training, and 20 folding chairs in your office. You have 26 people in day 1 of training, and only have 24 total chairs in your office. What do you do?

You are running training and a tenant in the building barges in and tells you that there’s no parking because of your training class. What do you say to that person? What do you do?

It’s the day before SC1 and car rides are set. Your top rep calls (who’s driving 3 people to the conference) and tells you that his parents won’t let him go. What do you do?

It’s 2 days before SC2 and you have a rep who keeps making sales and telling you that he’s/she’s going to hold them for the push. What do you tell this person?

In the middle of day 1 role play, you realize 2 trainees who were in the back row, are no longer there. Perhaps they left during role play when you let them smoke. What do you do?

You catch your receptionist on a Monday checking her email when the iapp timer goes off instead of checking for new iapps. What conversation do you have with him/her?
It’s 2 minutes before you have to give your push report, and there’s a rep who doesn’t know his exact CPO from a sale he made just before you walked into the conference. What do you do?

Your top rep field trains another up and comer, and you are pretty sure they are getting close and may date. What do you say to your top person?

U catch your top 3 reps drinking at SC2 at night. What do you do?

Your receptionist doesn’t show up on Tuesday May 27. You have 3 interviews in the system. What do you do?

Only 2 of the 5 PR callers you had scheduled showed up Sunday at 2pm for PR calling. What do you do?

You’re about to start your keystaff meeting Wed night at 7:30pm, and 5 people walk in at 7:35pm as you’re talking about standards. What do you do with those 5 people?

You’re at $22,871 for the week and about to put in your sales report, when you get a call from a rep saying her $1403 order got canceled. What do you do?

You walk into your receptionist to check on things during training, and a rep is flirting with your receptionist. What do you do?

You are checking voicemail in between interviews, and you get an urgent voicemail saying there’s a conference call when you had planned an emergency key staff meeting. What do you do?

A rep walks into your office at 7:30am to make phone calls and get motivated by you, but won’t seem to get on the phone before 8am every day he does this. What do you do?

You are pre-screening before your 10am interview Wednesday morning and realize the radio is playing some off-color stuff. What do you do?

As you walk your reps out of day 1 of training, 2 reps on the side are talking about the job being a scam. What do you do?

Your top rep hits 15k in June and tells you that she wants to be an AM now. What do you tell her?

You have a rep who keeps calling in sales, but never turning them in. You’ve gone about 2 weeks of this. What do you say to the rep?

A rep for 3 straight weeks attends your key staff meetings, but isn’t even doing 5 appts/wk. What do you tell this person?

You are having a phone jam and whoever got the 50th appt got $50 cash. 2 reps both claim they’re number 50, but 5 reps claim one person was #50. What do you do?

You have a rep who has qualified to attend an SLDM bc he’s over 1k, but you also know that the rep just had a returned galley. What do you tell that rep knowing the SLDM is tomorrow?

3 reps just came back from attending the first SLDM of the summer. What do you ask the 3 reps as they return?

You’re in the middle of the group interview, and someone stands up and says, “this job’s not for me” and walks out. What do you say to the interview group to re-gain control?

As you are posting an interview, your top 2 reps drop by and both have grand days. When you come out of a post, you see them talking to the group. What do you do?

One of your top reps finishes her fast start at 4500 and came by to pick up more rope and leather. You have 3 minutes before your next event. What do you say to her?


You are running an interview, and while showing the fisherman solution you cut your thumb slightly. You see the blood and know that all you need is a napkin or paper towel to just press on it, so what do you do??

It’s 6:35pm and your Tuesday night interview is an 0/12 on the show. What do you do right now?

1 comment:

  1. great list! I don't think its a good idea to post answers here. But you could post questions/additional fishbowl scenarios!

    ReplyDelete